PRIVACY POLICY

Barcelona Concepts is committed to protecting your personal information. We do not sell, distribute or give out any of our customer's information. We understand how valuable your personal information and privacy are. Only limited personnel have access to our customer's data. This way, you can be rest assured that any personal information that you give us, stays with us.

FAQS

What kind of information does Barcelona Concepts collect from customers?
Barcelona Concepts , Inc collects the necessary information such as name, telephone number, mailing address, e-mail address, credit card information, billing information, IP address, etc to ensure secure ordering process. We use this information to identify our customers. We use your e-mail address to notify you of any promotions and important informational updates we might have.

What do we do with your information? Barcelona Concepts uses the information obtained, such as IP and geographic data, strictly for internal use to aid us in providing better services to our customers.

Does Barcelona Concepts share your information with other parties? No. Your personal information is never shared with any other parties.

How do I get a list of what information Barcelona Concepts has for my account? Please contact privacy@barcelonaconcepts.com to request account information

Does Barcelona Concepts store my credit card information? No. When you login to our billing system you are logging into our third party credit card processing companies payment system. This system is operated by Intuit, a trusted name in financial business transactions. For more information on what information Intuit maintains, please contact them at 800-558-9558. Or visit their web site at www.intuit.com and look up merchant services. Their mailing address is Innovative Merchant Services 26520 Agoura Rd, Calabasas, CA 91302.

How is my personal information disposed of? New federal regulations concerning disposal of personal information went into effect in October, 2005. Barcelona Concepts is in compliance with these regulations and properly shreds/destroys all personal information including digital data. For more information on the Federal Regulations visit http://www.ftc.gov/os/statutes/fcrajump.htm

What are cookies? A cookie is a small data text file, which a web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you. The information we collect is gathered to ensure secure ordering processing and to provide better web browsing experiences.

How does Barcelona Concepts protect its customers' information? We highly value your data. We use 128-bit encryption technology and Secure Socket Layer (SSL) connections in all transactions where customers' information is involved. Only a limited number of customer service, sales, accounting and technical personnel have access to your information. To ensure that you have the highest protection available, please download the latest version of Microsoft Internet Explorer or Netscape Communicator. In addition Barcelona Concepts pays a third party Scan Alert to run security test against the FBI vulnerability standards every 24 hours. Should our system not meet their standards for security our seal posted on the home page of our site would be removed. For more information on the Scan Alert system go to www.scanalert.com

Will Barcelona Concepts ever change how customers' information is going to be used? If and when Barcelona Concepts plans to change how customer information is going to be used, we will notify our customers by email of the changes and timeframe.

IMPORTANT NOTICE: Barcelona Concepts will never send you an email requesting you fill out personal information. Barcelona Concepts will send reminder notices that an invoice is due. This is a courtesy reminder to logon to our web site to pay your invoice. We will never ask you to fill out personal information outside our shopping cart and customer login page on our site. Should you receive an email asking for personal information, please contact us immediately.

Children's Privacy In order for you to make transactions through our web site, you need to be at least 18 years of age. However, this does not mean that we restrict our services to visitors above 18 years of age. If you are under 18 years of age, you need to contact us either via email or phone in order to place any order. We may need your parental permissions in order to setup our services with you. We will be glad to guide you and get your account set up as quickly as possible.

Privacy statement contact Questions regarding this policy should be directed to privacy@barcelonaconcepts.com Policy Changes Barcelona Concepts reserves the right to make changes to our policy at any time without any notification. We will notify our current customers of any privacy policy changes through e-mail or our web site news update feature.

Changes to policy becomes immediately effective upon being posted in this site. E-mail: privacy@barcelonaconepts.com